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Terms & Conditions

Regional Compliance Note: All registration and KYC procedures are aligned with NZ anti-money laundering and responsible gambling regulations.

Betting & Gameplay Rules

  1. Bet Placement:
    • Bets may be placed only through the user's registered account on limitless-nz.com.
    • Minimum and maximum bet amounts apply as specified for each game; these may be adjusted by the operator at any time to ensure regulatory and responsible gambling compliance.
    • Bets become final once confirmed and cannot be altered or cancelled except in the event of manifest error or technical malfunction as determined by the operator.
  2. Types of Bets:
    • Users may participate in slots, live casino, table games, and other offerings as made available on the platform.
    • Specific rules for each game type are accessible on the game information page, and users are responsible for reviewing these prior to participation.
  3. Live Casino & Chat Conduct:
    • Users must conduct themselves respectfully; abusive language, insults, harassment, or fraudulent activity in chat and live casino environments is strictly prohibited.
    • Any attempt to manipulate games or collude with other users may result in immediate suspension, voiding of bets, and referral to regulatory authorities.
  4. Game Integrity: All games are certified for fairness by GLI (Gaming Laboratories International) for RTG and SpinLogic Gaming software, valid through 2025.

Legal Obligation: The operator ensures compliance with Curacao eGaming and Anjouan Gaming regulations, as well as NZ remote gambling standards. Game outcomes are determined by certified random number generators (RNGs).

Bonus Terms

  1. Activation & Eligibility:
    • Bonuses are available only to eligible users with fully verified accounts.
    • Specific activation requirements (such as minimum deposit) are detailed in each bonus offer.
  2. Wagering Requirements:
    • Each bonus is subject to a wagering requirement (e.g., 35x bonus amount) that must be met within the stated timeframe, typically 30 days from activation unless otherwise specified.
    • Only bets placed on qualifying games count toward wagering requirements; excluded games are listed in the bonus terms for each promotion.
  3. Prohibited Actions:
    • Combining multiple promotions or bonuses without explicit permission is forbidden.
    • Attempts to exploit bonus offers through irregular betting patterns, multiple accounts, or fraud will result in bonus forfeiture and possible account suspension.
  4. Bonus Funds: Bonus funds and associated winnings remain the property of the operator until all requirements are fulfilled. Unused bonus funds expire after the stated period and are removed from the account.

Regional Compliance Note: Bonus policies are structured to comply with NZ consumer protection and responsible gambling laws.

Payments & Withdrawals

  1. Deposit Methods:
    • Deposits may be made via credit/debit cards, supported e-wallets, and approved cryptocurrencies, as listed on limitless-nz.com.
    • All payment processors must comply with anti-money laundering regulations.
  2. Withdrawal Procedures:
    • Withdrawals are processed via the same method used for deposit, where possible, and only to accounts verified under KYC.
    • Processing times typically range from 24 hours to 5 business days, depending on method and successful completion of additional verification if required.
    • Limits on minimum and maximum transaction amounts apply per published schedule; operator may request additional documentation for large withdrawals.
  3. Fees & Currency:
    • Fees, if any, are disclosed in the payments section of limitless-nz.com and may vary by method.
    • All transactions are denominated in NZD or as otherwise specified; currency conversion fees may apply for non-NZD transactions.
  4. Refunds & Reversals:
    • Bets and bonuses cannot be refunded except in cases of technical malfunction or operator error, as determined by the operator's investigation.
    • Any reversal of payments due to fraud, breach of terms, or chargeback will result in account suspension and notification to relevant authorities.

Legal Obligation: All payment operations adhere to the requirements of Curacao, Anjouan, and NZ anti-money laundering and responsible gambling regulations.

Limitation of Liability

  1. Operator Obligations:
    • The operator undertakes to provide fair games, accurate results, and secure access to limitless-nz.com.
    • All game outcomes are determined by certified RNGs and subject to regular audits.
  2. Exclusions:
    • The operator is not liable for losses resulting from technical failures, interrupted connections, or force majeure events beyond its direct control.
    • Users are responsible for ensuring their own device compatibility and network stability.
  3. Maximum Compensation: Under no circumstances will the operator's liability exceed the amount of the bet or wager placed by the user in connection with the disputed transaction.

Legal Protection: This limitation does not affect any statutory rights under NZ consumer law which cannot be excluded by contract.

Intellectual Property Rights

  • Copyright Notice: All content, trademarks, graphics, and software on limitless-nz.com are the property of Anden Online N.V., its subsidiaries, or their licensors, and are protected by international copyright laws.
  • Use Restrictions: Users may not copy, reproduce, distribute, modify, or create derivative works from any part of the site or services without prior written consent from the operator.
  • Software License: Accessing the games does not grant any ownership or intellectual property rights in the underlying software; all rights are reserved by the operator or its licensors.

Privacy & Data Protection

  • Privacy Policy Reference: All user data is collected, processed, and stored in accordance with the limitless-nz.com privacy policy.
  • Data Usage: The operator implements robust security measures to protect user information and complies with NZ data protection and privacy standards.
  • User Rights: Users may request access to, correction or deletion of their personal data as described in the privacy policy.

Changes to Terms

  1. Amendment Procedure: The operator reserves the right to update these Terms at any time. Users will be notified of material changes via email and/or prominent banners on limitless-nz.com.
  2. User Options: Continued use of services after such notification constitutes acceptance of the updated Terms. Users who do not agree must discontinue use of their account and may request its closure.
  3. Version Control: The most current version of the Terms is always available on limitless-nz.com and is effective as of the date stated at the beginning of this document.

Termination & Suspension

  1. Grounds for Termination:
    • The operator may suspend or close an account in cases of suspected fraud, breach of terms, provision of false information, or regulatory requirements.
    • Users may request account closure at any time by contacting support@limitless-nz.com.
  2. Procedure:
    • Written notification will be sent to the user's registered email address regarding the reasons for suspension or closure.
    • Where permitted by law, remaining account balances (excluding bonus funds) will be returned to the user after satisfactory completion of verification checks.
    • All obligations accrued prior to termination remain enforceable.

Legal Obligation: Termination procedures are compliant with Curacao, Anjouan, and NZ requirements, including anti-money laundering and responsible gambling standards.

Governing Law & Jurisdiction

  1. Applicable Law: These Terms are governed by the laws of New Zealand, except where overridden by mandatory provisions of Curacao or Anjouan regulations applicable to offshore licensed operators.
  2. Dispute Resolution:
    • In the event of a dispute, users should first contact customer support at support@limitless-nz.com for resolution.
    • If unresolved, disputes may be referred to the relevant regulatory authority or submitted to binding arbitration under the rules of an independent arbitration body agreed by both parties.
    • Nothing in these Terms limits the right of users to bring claims before the competent courts of New Zealand where required by law.

Regional Compliance Note: The dispute resolution process is structured to comply with both NZ consumer protection law and international gaming licensing standards.

Contact Information

Note: For urgent matters, users should direct inquiries to support@limitless-nz.com. The operator will respond to all inquiries within five (5) business days.